How to turn your business profitable in a nutshell.
Acquisition – Retention – Upselling
Of course most people struggle with the acquisition part, but what comes next?
When we learn how to grow, then we must retain our customers, and make more money from them in order to fuel acquisition into the future.
How?
Luckily it’s something you & I are familiar with from this newsletter…
Yes, it’s email marketing
You don’t stop communicating with people and sending emails when they become a customer, think about what actions you want them to take next
Acquisition
Use your emails to:
- Notify people of your new offers
- Get more customers for your box
Retention
Use your emails to:
- Gather feedback on what people liked or didn’t like about your box
- Ask people why they cancelled
- Tell them about your brand story to get them invested in the journey
[This all should help you to reduce your churn]